Privacy Policy
This privacy policy sets out how this website, pronine.co.uk, owned by ProNine Consultancy, uses and protects any information that you provide when using this website.
ProNine Consultancy is committed to protecting and respecting your privacy.
If we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
This policy may be updated periodically, and this page will be modified accordingly. You should check this page from time to time to ensure that you are aware of any changes. This policy is effective from 26th February 2025.
What We Collect
The following information may be collected:
- If you contact us, we may keep a record of that correspondence.
- Name and job title.
- Contact information, including email address, registered business address, and telephone numbers.
- Any other information relevant to customer inquiries or services requested.
ProNine Consultancy will not sell, rent, or distribute your personal data to third parties unless required by law or necessary for service delivery (with your prior consent).
How We Use the Information Gathered
We require this information to understand your needs and provide you with a better service, including but not limited to:
- Internal record keeping.
- Communicating with you directly as a client.
- Responding to any inquiries you send us, if requested.
- Providing you with services you have requested.
- Improving our products and services.
- Sending periodic emails about relevant updates, services, or promotional offers (if you have opted in to receive these communications).
Where Your Data is Stored
The data that we collect from you may be transferred to and stored at a destination outside the United Kingdom and the European Economic Area (“EEA”). We ensure that any transfer of data is compliant with applicable data protection laws, including UK GDPR and the Data Protection Act 2018.
All information you provide is stored on secure servers. While we take appropriate technical and organizational measures to protect your data, we cannot guarantee the security of any information transmitted via the internet. Any transmission is at your own risk. Once received, we implement strict security procedures to prevent unauthorized access.
Retention Period of Your Data
How long we store your data depends on the purpose of collection:
- Internal records will be purged after 10 years.
- Client correspondence and service-related data will be retained for the duration of service provision and up to six years thereafter to comply with legal obligations.
- Marketing preferences will be retained until you opt out.
Your Rights Over Your Data
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of any inaccurate or incomplete data.
- Request deletion of your data, subject to legal or regulatory obligations.
- Object to processing or restrict processing under certain circumstances.
- Withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us at contact@pronine.co.uk.
Cookies
This site uses cookies – small text files placed on your device to improve your browsing experience.
In general, cookies are used to retain user preferences, store information for features like shopping carts, and provide anonymized tracking data to third-party analytics services such as Google Analytics.
You may disable cookies through your browser settings. However, doing so may affect the functionality of this website. For more details, refer to your browser’s Help section or visit the About Cookies website for guidance on managing cookies.
Third-Party Services and Plugins
This site may use third-party services, including but not limited to:
- Google Analytics for traffic analysis.
- Social media plugins (such as LinkedIn and Facebook sharing buttons).
- Payment gateways or external services for transaction processing (where applicable).
These third parties have their own privacy policies governing data collection, which we encourage you to review.
Links to Other Websites
This website may contain links to external websites. Once you leave our site via such links, we do not have control over those websites’ privacy policies and security measures. We cannot be responsible for the protection and privacy of any information you provide while visiting such websites. Please refer to their respective privacy policies for more information.
Contact Us
If you have any questions, comments, or requests regarding this privacy policy, please contact us at:
Email: contact@pronine.co.uk
If you believe any information we hold about you is incorrect or incomplete, please email us at the above address. We will promptly correct any inaccuracies upon verification.
